The process

Initial Consultation

Our first meeting, the Initial Consultation, lasts 90 minutes and is a gentle opportunity for us to get to know one another and explore whether working together feels like the right fit. It also gives me the chance to listen carefully to your concerns and gain a fuller picture of your situation, so that I can recommend the most appropriate path forward. From there, we can begin scheduling your Counselling Sessions.

Counselling session

Each Counselling Session lasts approximately 60 minutes, though this may vary depending on what we set out to achieve together. Sessions are shaped entirely around your individual needs and may involve conversation, reflection, drawing, and a variety of therapeutic exercises. Where Cognitive Behavioural Therapy (CBT) is the chosen approach, you may be given homework to complete between sessions and bring back for discussion. In some cases, I may also recommend EMDR as the most effective path forward.

• Cognitive Behavioural Therapy (CBT) is a therapeutic approach that explores the powerful connection between the way we think, the way we feel, and the way we behave. It is regarded as one of the most effective treatments for a wide range of mental health concerns, though it requires active participation and commitment. As part of the process, you will be provided with a folder containing information sheets, homework assignments, and supporting worksheets.

• Eye Movement Desensitisation and Reprocessing (EMDR) is a specialised psychotherapeutic approach designed to help process distressing or traumatic memories. During an EMDR session, you will be gently guided to recall a painful memory while simultaneously directing your attention to an external stimulus — such as following my finger as it moves from side to side across your field of vision, or focusing on sounds or tapping sensations that alternate rhythmically from left to right.

Code of Ethics and Practice

I abide by the standards of the national regulating body, the Kenya Counselling and Psychology Association (2998/14) and and I am complying with the terms of the General Data Protection Regulation (GDPR-UK). I am therefore registered with the Information Commissioners Office (ICO). Information from sessions will remain confidential. However, should information relating to a life-threatening risk to you or others be disclosed, I am obliged to share this information with your listed next of kin. I will discuss this with you before sharing information, unless it is deemed that doing so will increase any serious risk.

Payment:

• Payment is required directly after the consult either by Mpesa or in cash.

• If you would like to pay through your health insurance I can provide a letter or complete any forms required to submit claims, however please note I do not invoice insurers directly.

Cancellations & non-attendance:

If you need to cancel an appointment, please provide at least 24 hours’ notice. Appointments cancelled with less than 24 hours will incur a cancellation fee:

• Missed appointments or those cancelled with less than 24 hours’ notice from the time of your appointment will be charged at the full fee.

• For cancellation fees, these must be paid before further services can be offered.

• Kindly note the appointment timings and fees are fixed and that on late attendance, time cannot be extended as not to interfere with the next client’s appointment, nor can the fee be reduced.

In case of emergency:

Please note that I am not able to provide a crisis service. In case of emergency where you are concerned about any risk to your mental health or safety, please contact your doctor or other medical emergency service.